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Europe and the US, where most of the clients were from, we had to be flexible and ready to answer a possible question at any time of the day. Team BOWWE schedule during the Appsumo campaign Fragment of the BOWWE support schedule during the AppSumo promotion All this has allowed us to provide our customers with efficient and helpful AppSumo support, which has been repeatedly rated in BOWWE reviews. We have made sure that no question takes more than hours to answer, and that every person who contacts us with a request receives a comprehensive answer. As a result, we were left with no unresolved issues at the end of our campaign.

Appearance of the "Questions and Answers" section after answering all questions photo editing servies Appearance of the "Questions and Answers" section after answering all questions Questions and answers on AppSumo itself require knowledge of the specific rules for answering questions on that platform. The dashboard that you and your team access before the campaign starts includes a section that displays the status of responses to customer questions. If any questions remain unanswered, this section will indicate how many "unanswered" questions remain, and a prompt from AppSumo to try to answer each question within hours - our team provided answers in much less time.



BOWWE Dashboard on Appsumo Dashboard is looking for BOWWE campaign on AppSumo Simply answering a question that appears on the AppSumo platform is not always as easy as it may seem. Questions awaiting answers are color coded and labeled "Unresolved" at the top. Use the keyboard shortcut Ctrl + F to find them faster and search for "unresolved". Unresolved issue on Appsumo An example of what an unrelated question looks like on AppSumo If you want to answer a question, you need to click the "Reply" button at the bottom, and after entering the answer, select "Mark as solved" so that the question no longer appears unresolved.